You can do this by navigating to your page, clicking on the About tab, and scrolling to the bottom of the page. Some browsers / Ad blockers are blocking Facebook's javascript which may disable the chat completely.įirst, you’ll need to retrieve your Facebook page ID. This is quite heavy and may slow your website down (a bit). You cannot use a personal account.įacebook requires its Javascript framework to be loaded. You need to have a Facebook business account / page. When using the chat widget from Facebook, you should be aware of a few things: To install Facebook's widget on your website, you follow these steps.Įmbed the Facebook SDK and plugin scriptsįurther info and options can be found on this Facebook page Adding the Facebook Messenger script to your websiteįacebook has developed a widget that allows people to chat with businesses on their websites and in Messenger. Or even an embedded contact form and newsletter subscription.īoei is super easy to install btw, see the documentation.Īlso, Boei is super lightweight and does not need to use the Facebook Javascript library. Next to Facebook Messenger, you can also add many other channels (like WhatsApp chat or Telegram, see here). Here you can fill in your Page ID or Facebook username. In Boei, you can create a new (so-called) helper for Facebook Messenger. When you set up Facebook Messenger, Boei will look like this: Facebook Messenger using Boeiīoei lets your customers chat with you via their favorite channels like Facebook Messenger, WhatsApp, Viber, Slack, Telegram, and many other chat channels. You can replace with a page ID, or with a username. To open Facebook Messenger, you can use the following link format. Get Facebook Messenger chats using Boei (simple)Īdding the Facebook Messenger script to your website (advanced)įor this to work, you need to create a button on your website. Open Facebook Messenger using a link (simple) So, now you want to add Facebook Messenger as an option. What about customers that want to chat with you on Facebook Messenger?ĭon't lose your precious customers, but make it easy for them to reach out to you. Show Messenger campaign revenue to decide what widget/campaigns you can optimize for more sales.How to add Facebook Messenger to your website - Step-by-step guideĬustomers that visit your website want to reach out to you. List your customers who browse your store and follow your subscription so you can use the list for the Messenger campaign later. Welcome pop-up: Show an attractive pop-up along with discount codes to engage customers to buy your products.įree yourself with the option to turn your availability off/on by days in the week. Boost your revenue through recovery orders. Increase your conversion rate with auto campaigns and widgetsĪbandoned campaign: Reconvert customers with abandoned carts by timely and proactive messages via Facebook chat. You can directly reply from your fan page to customers who are browsing on your website without delay. Enhance your bottom line of customer support with Facebook Messenger - Live Chat. Take advantage of live chat on your storeĬustomers always prefer real-time conversation, live support, or queries - not a chatbot. WhatsApp channel (Upcoming): Connect to WhatsApp When your customers hover over the chat bubble, an Instagram icon will appear to help customers redirect to your Instagram profile and chat with you. Think about Facebook Messenger! Now you have one more social channel to connect with live chat - the best option to drive traffic to your Instagram profile. Redirect traffic from live chat to Instagram: You have a vibrant Instagram profile and want to attract more buyers to follow you. After checking out and subscribing to Messenger, the automated messages will be sent once new updates about the shipping order status. Shipping status notification: Now you can offer your customers to receive shipping status about their orders right on Facebook Messenger. With only one click, the chat plugin will be smoothly integrated and ready to use. Realizing the importance of live chat, we are proud to provide the most reliable app to connect your live chat and Facebook Messenger. A small chat bubble can make your customers trust your store and decide to purchase.
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